Laptops

It covers logic-board faults, screen failure, battery health that drops below the stated claim, and any cosmetic mismatch from the listing photos — we repair, replace, or refund at our discretion once you courier the unit back to Shop 66A, Hafeez Center, Lahore. It does not cover liquid damage, drops after delivery, or issues caused by software you installed. The clock starts the moment the laptop is delivered, not the day you paid.

No — new, factory-sealed laptops carry the manufacturer's own official warranty instead (typically 1 year from Dell, HP, Lenovo, Asus, Acer and MSI; Apple's 1-year limited warranty on new MacBooks). We register the purchase under your name where the brand requires it and add our own Hafeez Center after-sales support on top of the manufacturer cover.

These are cosmetic-only ratings, not functional ones: Grade A is like-new with no visible marks, Grade B has light scuffs, and Grade C shows visible wear but works perfectly. Every grade passes the identical 23-point functional check before listing — we simply don't sell Grade D (heavy wear) at all.

No. Cosmetic grade describes looks only. A Grade C ThinkPad passes the same 23-point test as a Grade A unit and carries the identical 30-day check warranty — Grade C is simply the best value-per-rupee pick if a few surface scuffs don't bother you.

A 23-point check covering SSD health (CrystalDiskInfo), a minimum 1-hour RAM stress test, battery cycle count, hinge wear, a full screen pixel scan, keyboard and backlight function, every port tested under load, webcam, microphone, speakers, and Wi-Fi/Bluetooth range. The full checklist is published on /how-to-safely-buy-used-laptop-pakistan if you want to verify any item yourself.

Yes, at the Lahore shop — bring anyone, run your own benchmarks, boot from your own pen drive with your own diagnostic tools. For nationwide orders where in-person verification isn't possible, we send clear photos and a video of the exact unit before dispatch, and the 30-day check warranty is the safety net if anything was misrepresented.

Buyer's remorse qualifies for an exchange, not a cash refund — you can swap the laptop for any other unit in the catalog within 30 days and pay or receive the price difference, with no exchange fee. Full refunds are reserved for units that fail to match their stated condition or specs. See /return-policy for the complete breakdown.

Once the returned unit reaches Hafeez Center we verify the issue within 24–48 hours, then refund or replace the same business day. Total round-trip is typically 4–7 working days for Lahore, Islamabad, Faisalabad and Rawalpindi; 5–10 working days for Karachi, Multan, Peshawar, Quetta and Hyderabad; and 7–14 working days for remote areas like Skardu, Gilgit or AJK.

Every unit goes out in a triple-layer box — foam padding, bubble wrap, then a corrugated outer shell — with a working charger included. Parcels above roughly Rs. 100,000 in value get an extra inner foam case, and you receive a tracking code on WhatsApp the moment it's dispatched.

Same-day in almost every case if you confirm before the local courier cutoff (roughly 4–6 PM depending on the destination city). Lahore orders go out with our own rider the same day; every other city ships via TCS or Leopards the same evening.

Yes — we issue a Sale Tax Invoice (STR-7) on N.N Laptop Traderz registered-business letterhead carrying our NTN and STR numbers, with an 18% GST breakout on request. This is standard for corporate and bulk orders and available for single-unit purchases too; a small invoice-preparation surcharge applies to NTN-addressed orders.

It's best to mention it when you confirm the order on WhatsApp so Sayam prepares it before dispatch — we can issue it after the fact on request, but that delays same-day shipping since the invoice has to be redone against the already-packed unit.

Almost always on business lines — Latitude, ThinkPad T/X, EliteBook and ProBook all have accessible SODIMM slots and an M.2 NVMe slot, so upgrading to 32–64 GB RAM and up to 2 TB SSD is straightforward. Soldered-RAM ultrabooks (Dell XPS 13, Surface, most MacBooks 2017+, HP Spectre) lock you into the RAM you buy at purchase — choose the final spec upfront on those.

Labour is a flat Rs. 1,500 with parts billed separately — check /shop/laptop-parts for current RAM and SSD prices. Most upgrades on business-line laptops finish the same day at Hafeez Center; you don't need to leave the machine overnight.

Yes — our bulk-order tool quotes anywhere from 5 to 100+ units in one go, with volume discounts up to 12% at higher tiers, FBR-compliant NTN invoices with GST breakout, optional asset tagging, and matching Windows imaging or domain join configured before dispatch. Start at /bulk-order or WhatsApp 0314 4000131 with your company name and headcount.

Corporate orders at that volume are typically settled by bank transfer against a formal written quotation rather than courier COD. WhatsApp your company details, NTN (if you want an invoice), and unit count, and we'll set out a payment and delivery plan that matches your procurement process.

No — N.N Laptops is a cash-only shop and does not broker installment, EMI, or BNPL financing on any laptop. Accepted payment methods are cash on the spot at Hafeez Center, bank transfer, Easypaisa, JazzCash, or courier cash-on-delivery for nationwide orders — you inspect the parcel and pay the rider at your door.

Bank and BNPL financing on used electronics in Pakistan typically adds 15–30% in markup and processing fees spread over 6–12 months. We'd rather keep the sticker price honest — a laptop paid for in full from us is usually cheaper overall than the same spec financed elsewhere, even before you account for our 30-day check warranty.

Yes — WhatsApp us the written quote (a screenshot or link) for the identical model, spec, and condition, and we'll match or beat it. This applies to genuine like-for-like quotes only, not a vague 'I saw it cheaper somewhere' with no source to verify.

OLX listings are individual sellers with no testing and no warranty behind them. Our prices typically run 5–15% above raw OLX asking prices but include the 23-point test, the 30-day check warranty, and proper dispatch packaging — usually cheaper in the long run than the repair bill you'd likely eat on an untested OLX unit, and still 30–50% below the same spec brand-new.

Every MacBook is booted fully to the macOS desktop with Activation Lock cleared before it's ever listed — iCloud is unlocked at the shop, not left for you to sort out with a stranger's Apple ID after delivery. We also check T2 chip status, battery cycle count, and SSD health as part of the same Apple-specific diagnostic pass.

This shouldn't happen since Activation Lock is cleared before listing, but if it does, it falls squarely under the 30-day check warranty — courier it back to Shop 66A, Hafeez Center, Lahore and we replace or refund it, no argument.

We verify BIOS supervisor-password status on every business unit — Latitude, EliteBook, ThinkPad — before it's listed. A leftover corporate BIOS lockout would stop you reinstalling Windows or changing boot order, so we clear it at the shop before the laptop reaches the catalog.

Restart the laptop and press the brand's BIOS key during boot — F2 on Dell, F10 on HP, F1 or Enter on Lenovo. If it asks for a password before showing BIOS settings, the laptop is locked. Every unit sold through us passes this check clean; ask to see it done live if you're buying in person at Hafeez Center.

Yes, identical terms nationwide — the warranty clock starts on delivery regardless of city. If a fault develops within 30 days, courier the laptop back to Shop 66A, Hafeez Center, Lahore; we cover the return shipping and repair, replace, or refund exactly as we would for a Lahore walk-in customer.